Shipping Policy

At Kisan Taste, we are committed to delivering high-quality homemade food products to your doorstep with care and efficiency. Please review our shipping policy for details on delivery timelines, charges, and other important information.

1. Shipping Partner & Coverage

All orders are shipped via Shiprocket, ensuring safe and timely delivery.
We currently ship across India to most major cities and towns.
Some remote locations may have limited delivery options.

2. Order Processing Time

Orders are processed within 1-3 business days (excluding weekends and public holidays).
You will receive an order confirmation email with tracking details once your order is dispatched.

3. Estimated Delivery Time

Metro Cities: 3-5 business days
Other Cities & Towns: 5-8 business days
Remote Areas: 7-10 business days

Note: Delivery times may vary due to unforeseen circumstances such as weather conditions, courier delays, or high demand.

4. Shipping Charges

Standard Shipping: ₹[40] per order (for orders below ₹[500])
Free Shipping: On orders above ₹[1200]
Express Shipping: ₹[80] (if available for your location)

Exact charges will be calculated at checkout based on your location.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking link via email/SMS.
You can track your order through our website under the “Track Order” section.

6. Address & Delivery Issues

Please provide an accurate shipping address to avoid delivery delays.
If an incorrect address is provided, additional charges may apply for re-delivery.
If the courier is unable to deliver due to your unavailability, a second attempt will be made. After multiple failed attempts, the order may be returned to us.

7. Return & Cancellation Policy

Once delivery is confirmed, the product cannot be canceled or returned.
Returns will only be accepted if the product is damaged or expired.
To request a return, you must notify us within 24 hours of receiving the order and provide clear photos of the damaged or expired product.
Approved returns will be processed with a replacement or refund, as applicable.

8. International Shipping

Currently, we do not ship internationally. We are working on expanding our shipping services.

9. Contact Us

For any related queries, feel free to reach out to us:

📧 Email: kisantasteinfo@gmail.com
📞 Phone: +91 9067396742
📍 Address: Sr No 88/2, Kalas Malwadi, Kalas, Pune- 411015. Maharashtra,India