Terms & Conditions

At Kisan Taste, we are committed to delivering high-quality homemade food products to your doorstep with care and efficiency. Please review our shipping policy for details on delivery timelines, charges, and other important information.

1. Shipping Coverage

We currently ship across India to most major cities and towns.
Some remote locations may have limited delivery options.

2. Order Processing Time

Orders are processed within 1-3 business days (excluding weekends and public holidays).
You will receive an order confirmation email with tracking details once your order is dispatched.

3. Estimated Delivery Time

Metro Cities: 3-5 business days
Other Cities & Towns: 5-8 business days
Remote Areas: 7-10 business days

Note: Delivery times may vary due to unforeseen circumstances such as weather conditions, courier delays, or high demand.

4. Shipping Charges

Standard Shipping: ₹[X] per order (for orders below ₹[Y])
Free Shipping: On orders above ₹[Y]
Express Shipping: ₹[Z] (if available for your location)

Exact charges will be calculated at checkout based on your location.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking link via email/SMS.
You can track your order through our website under the “Track Order” section.

6. Address & Delivery Issues

Please provide an accurate shipping address to avoid delivery delays.
If an incorrect address is provided, additional charges may apply for re-delivery.
If the courier is unable to deliver due to your unavailability, a second attempt will be made. After multiple failed attempts, the order may be returned to us.

7. Return & Cancellation Policy

Once delivery is confirmed, the product cannot be canceled or returned.
Returns will only be accepted if the product is damaged or expired at the time of delivery.
To request a return, contact us within 24 hours of delivery with proof (photos/videos) of the damaged or expired product.

8. Damaged or Lost Shipments

If your order arrives damaged or missing items, please contact us within 24 hours of delivery with photos of the package.
If the package is lost in transit, we will assist you in resolving the issue with the courier service.

9. International Shipping

Currently, we do not ship internationally. We are working on expanding our shipping services.

10. Contact Us

For any shipping-related queries, feel free to reach out to us:

📧 Email: kisantasteinfo@gmail.com
📞 Phone: +91 9067396742
📍 Address: Sr No 88/2, Kalas Malwadi, Kalas, Pune- 411015. Maharashtra,India

Thank you for choosing Kisan Taste! We ensure safe and timely delivery of your favorite homemade products. 🍲🚚