Terms & Conditions
At Kisan Taste, we are committed to delivering high-quality homemade food products to your doorstep with care and efficiency. Please review our shipping policy for details on delivery timelines, charges, and other important information.
1. Shipping Coverage
- We currently ship across India to most major cities and towns.
- Some remote locations may have limited delivery options.
2. Order Processing Time
- Orders are processed within 1-3 business days (excluding weekends and public holidays).
- You will receive an order confirmation email with tracking details once your order is dispatched.
3. Estimated Delivery Time
- Metro Cities: 3-5 business days
- Other Cities & Towns: 5-8 business days
- Remote Areas: 7-10 business days
Note: Delivery times may vary due to unforeseen circumstances such as weather conditions, courier delays, or high demand.
4. Shipping Charges
- Standard Shipping: ₹[X] per order (for orders below ₹[Y])
- Free Shipping: On orders above ₹[Y]
- Express Shipping: ₹[Z] (if available for your location)
Exact charges will be calculated at checkout based on your location.
5. Tracking Your Order
- Once your order is shipped, you will receive a tracking link via email/SMS.
- You can track your order through our website under the “Track Order” section.
6. Address & Delivery Issues
- Please provide an accurate shipping address to avoid delivery delays.
- If an incorrect address is provided, additional charges may apply for re-delivery.
- If the courier is unable to deliver due to your unavailability, a second attempt will be made. After multiple failed attempts, the order may be returned to us.
7. Return & Cancellation Policy
- Once delivery is confirmed, the product cannot be canceled or returned.
- Returns will only be accepted if the product is damaged or expired at the time of delivery.
- To request a return, contact us within 24 hours of delivery with proof (photos/videos) of the damaged or expired product.
8. Damaged or Lost Shipments
- If your order arrives damaged or missing items, please contact us within 24 hours of delivery with photos of the package.
- If the package is lost in transit, we will assist you in resolving the issue with the courier service.
9. International Shipping
- Currently, we do not ship internationally. We are working on expanding our shipping services.
10. Contact Us
For any shipping-related queries, feel free to reach out to us:
📧 Email: kisantasteinfo@gmail.com
📞 Phone: +91 9067396742
📍 Address: Sr No 88/2, Kalas Malwadi, Kalas, Pune- 411015. Maharashtra,India
Thank you for choosing Kisan Taste! We ensure safe and timely delivery of your favorite homemade products. 🍲🚚