Cancellations and Refunds

t Kisan Taste, we prioritize customer satisfaction while maintaining the integrity of our homemade food products. Below is our policy for order cancellations and refunds.

1. Order Cancellation Policy

Orders once placed cannot be canceled as our products are prepared and packed fresh for delivery.
In case of accidental duplicate orders, please contact us immediately at [Your Email/Phone] to check if cancellation is possible before dispatch.
If an order is delayed beyond the estimated delivery time due to unforeseen circumstances, you may request a cancellation by contacting us.

2. Refund Eligibility

Refunds are applicable only in the following cases:

Damaged Product: If the product is damaged during transit.
Expired Product: If the product is expired at the time of delivery.
Incorrect Product Delivered: If the received product does not match your order.

Note: Returns and refunds are not applicable for taste preferences or personal dislikes.

3. Refund Process

If your order qualifies for a refund, follow these steps:

Report the Issue – Contact us within 24 hours of delivery via email or phone.
Provide Proof – Share clear photos/videos of the damaged, expired, or incorrect product.
Review & Approval – Our team will review the request and respond within 2-3 business days.
Refund Processing – Once approved, refunds will be processed within 7-10 business days to your original payment method.

4. Non-Refundable Cases

Refunds will not be issued in the following scenarios:

Change of mind or personal preference.
Incorrect address provided by the customer.
If the product has been opened, used, or tampered with after delivery.
If the issue is reported after 24 hours of delivery.

5. Contact Us

For cancellations or refund-related queries, reach out to us:

For any shipping-related queries, feel free to reach out to us:

📧 Email: kisantasteinfo@gmail.com
📞 Phone: +91 9067396742
📍 Address: Sr No 88/2, Kalas Malwadi, Kalas, Pune- 411015. Maharashtra,India

We appreciate your trust in Kisan Taste and ensure that all concerns are handled with utmost care.